Neighbourhood Connections in practice

Hover over or tap on the boxes to find out more about  how Neighbourhood Connections work.


A network has around 9 people in it, who live near each other and are known as ‘members’


Members usually have their own homes or tenancies, they may live alone or with others


Each network has a Community Network Facilitator, who lives in the same area as members


Support is flexible, which means it’s there when members need it, not when they don’t


Members often help each other and learn to do things for themselves – this is peer support


Support can come from staff, members, or from someone else who can help better, like a money advisor (budgeter) or a health worker


Members can be helped to do things and join in more outside their network in their local communities or beyond


Enjoying life is more important to members – they often go out socialising, or visit each other


Membership helps people become a lot more confident and better in doing things themselves, and for others

What Does a Network Facilitator Do?

She (or he) works about 12-16 hours a week in the Network—members are able to contact them most days, including weekends.  Each network agrees how communication occurs.

She/he offers members advice and support, either on the phone, or by meeting up.

She/he encourages people to get on with each other and help each other out.

She/he helps members get some of the things they want in their lives, like learning about new things, work or getting a social life.  She/he sometimes joins into social activities if members want her/him to.

Being a Network Member

Neighbourhood Connections members can refer to this Handbook:

thumbnail of Handbook-being a network member